For the business that is ready to focus on a strict improvement project and to communicate it effectively to its employees.

The FLOW Program is a continuous improvement process (CIP) that uses the simplified value chain to diagnose the business by comparing it to a plumbing system where we closely examine four main elements separately: The F (Flow), the L (Length), the O (Opening), and the W (Workforce).

Using this method stimulates a highly positive reaction because in the end, everyone has a common and real vision of the company. Indicators and a detailed action plan are defined and implemented thanks to the support of management and staff.

The Performance Management Program (PMP) is an approach that helps improve managers' performance management on a daily basis, such that we:

• Create a consistent operations management culture;
• Create a consistent operations management strategy.

Our approach is based on 5 facets, i.e.: operational strategy (the Vision), performance management (the Brain), dynamic talent management (the Spirit), problem resolution (the Muscle), and ongoing change mechanisms (the Structure).

What we hope to accomplish is to be able to apply the company's values through a consistent management culture.

This Japanese approach is based on small improvements made each day, constantly. It's a gradual and gentle approach, unlike the more Western concept of brutal reform such as "scratch everything and start over" or innovation, which is often the result of a re-engineering process. Conversely, the Kaizen approach tends to encourage each worker to think about his or her workplace and suggest improvements. So, unlike innovation, the Kaizen approach does not require a great deal of financial investment, but rather, a strong motivation on the part of all employees.

As a result, it is more than a management technique; the Kaizen approach is a philosophy - a mentality to be instilled at all levels of the business.

So, no more meetings in the conference room; they've been replaced by action on the production floor.